Guest accounts and My events

A guest can enter the event page in two ways: with a code sent to their email address, or as a guest by entering only a name. The account of a guest who signs in by email belongs to the person, not to the event or the studio. The guest sees every event they joined with the same address, whichever studio it belongs to, together on the My events page.

This article explains the guest's sign-in options, what the account contains and which data guests can delete themselves. There is no setting you need to turn on as a studio: email and guest sign-in are on for every event.

What you can do today

• Sign in without a password, using a 6-digit code sent by email
• Join as a guest with only a name, without an account
• Turn a guest session into an email account later
• See all joined events and print orders on the My events page
• Edit the profile: name, city, Instagram username and contact permission
• Sign out, and delete uploads, face data and the account

Sign-in options

A guest opening the guest page for the first time is asked "How would you like to continue?".

In both cases the guest accepts the Guest Terms of Use and Privacy Notice. The text opens on the same screen with the Read button.

Signing in with an email code

1. The guest taps With email.
2. They enter their email address and name, accept the terms and tap Send code.
3. They enter the 6-digit code they received in the Verification code field.
4. They tap Verify and continue.

There is no password; a new code is used for each sign-in.

If the code does not arrive, the guest should check the spam folder and use Resend code once the 60 seconds are up. If the address was mistyped, Change lets them correct it.

Each verification renews the account's session key. So when a guest signs in on a second device, the session on the first device ends and shows "Your session has ended; please sign in again."

When a guest with an account opens another event's page on the same device, no code is asked for. The screen shows a Continue as button with their name; the guest accepts that event's terms and continues. To use a different address, they tap Sign in another way.

Joining as a guest and switching to an account

A guest who joins as a guest enters only a name. The session is kept in that browser; their uploads and their conversation with the studio are visible only on that device. The sign-in screen says so with a warning.

A guest without an account has two options:

• My personal link: creates a link that is personal to the guest. With it, the guest gets back to their uploads from another device. The link is valid for 180 days and should not be shared with anyone.
• Save my uploads: the guest verifies an email address and the guest session is linked to the account. Their uploads in that event move to the account.

Ordering prints requires an account. When a guest without one tries to order, the Sign in button opens the same save step. See Print orders.

The My events page

A guest with an account reaches the account page through the My events link at the top of the event page. The page contains:

• Event list: every event the guest joined, the most recent date first. Each card shows the studio name, the event name, the hosts, the date, the number of the guest's memories in that event and an Open or Closed label. Tapping a card opens that event's page.
• My orders: the print orders the guest placed in all events, with status and payment labels. The latest 100 orders are listed.
• My profile: the profile card described below.
• The Sign out button.

The page heading shows the guest's name and a masked form of the email address.

Profile

In the My profile card the guest edits these fields:

The card shows how complete the profile is as a percentage, and the membership date. The verified email address appears with a Verified label and cannot be changed. If the guest signs in with a different address, a new account is created.

What a guest can manage and delete

Deleting the account does not delete the photos and videos the guest uploaded to events. That content stays in the studio's archive and is only unlinked from the account. A guest who also wants the content deleted should delete it in the My uploads tab first.

See Selfie search and consent layers for selfie search and face data, and Privacy, retention and deletion for retention periods.

Signing in with an SMS or WhatsApp codeGepland

The Guest sign-in section of the event settings shows SMS and WhatsApp options, but sending codes through these channels is not connected in this version. Today, code sign-in works by email only.

Family search and all my photosGepland

Adding several selfies to one account for family members, and seeing the photos a guest was found in across all events on one page, are not available today. The account page currently shows the event list, orders and the profile. See the Roadmap for planned modules.

Related articles

• QR code and guest page
• Selfie search and consent layers
• Print orders
• Privacy, retention and deletion