Event Photo Sharing FAQ
Questions, answered plainly.
Everything studios and hosts ask before their first event. If yours is missing, write to us.
About the product
Do guests have to download anything or sign up?
No. The QR code opens the event page in the phone's browser, so nothing has to be downloaded and guests can continue without an account. Mobile apps are coming soon for those who prefer them; the browser version stays.
Which languages does the guest page support?
Fifteen: Turkish, English, German, French, Spanish, Italian, Portuguese, Dutch, Polish, Russian, Ukrainian, Arabic, Azerbaijani, Indonesian and Japanese.
Is face search always on?
No. It is off by default. The studio turns it on per event, and each guest must give explicit consent before taking a selfie. Guests can delete their face data with one tap.
How do guests pay for prints?
Print orders are paid to the studio, by bank transfer or in person. Online card payment by guests is not available today.
Will my guests see the CollectAsist brand?
Your logo and colour lead the page, the gallery and shared photos. The only mention is a small Asist family line at the very bottom.
Do I need StudioAsist to use CollectAsist?
No. CollectAsist is a standalone product with its own account. It belongs to the same Asist family as StudioAsist and DesignAsist.
Are uploads compressed?
No. Photos and videos are stored in original quality.
What does it cost?
You pay with credits. Packages start at 119 USD for 200 credits, VAT included, with no subscription. A new account receives 40 welcome credits on approval.
About pricing
Is there a subscription or a monthly fee?
No. You buy a credit package and spend the credits on the events you open. There is nothing to pay in months without events.
How do I start for free?
Create an account. When it is approved, 40 welcome credits are added. That is enough for one event with a 50 GB archive for 90 days, and face search on guest photos costs nothing.
Do guests pay anything?
No. Guests use the event page for free. If they order prints, they pay the studio by bank transfer or in person.
Which currency will I be charged in?
List prices are in US dollars and include VAT. In Turkey the amount is charged in Turkish lira at the exchange rate at the time of sale.
When does selfie search cost credits?
Only on professional content: 1 credit per professional photo and 1 credit per 3 seconds of professional video. Face search on photos uploaded by guests is free.
Coming soon: mobile apps. Mobile apps are coming soon. The browser version stays, so everyone can use whichever they prefer.
Put the QR on the table this weekend.
Open your account, set up your first event with the welcome credits, and see how your guests use it.
40 welcome credits when your account is approved. No subscription.