CollectAsist Documentation and Guides

Getting started with CollectAsist, the AI-powered event photo platform for studios; create an account, verify your email, apply for the service, open events.

Studio logo and brand setup guide covering the account profile, brand colour, logo and share watermark uploads, billing details and what guests see.

Team roles and permissions guide; inviting people by email, the account owner, admin and staff roles, what each permission allows and removing a member.

Buy Asist Credits step by step; credit packages, what each action costs, the 12-month validity, the payment steps, your balance and the credit history.

Create and manage events in the studio panel; archive sizes and credit costs, the upload window, the 90-day period, extensions, gallery and publishing.

Event QR code and guest page guide; downloading the QR as PNG or SVG, joining with an email code or as a guest, 15 languages, the cover image and branding.

Guest photo upload guide; photos and videos in original quality, supported formats, file and per-guest size limits, and retrying on a weak connection.

Content moderation guide for events; approving, hiding and deleting guest content, bulk actions, how guests report content and how the studio decides.

Wish book guide; how guests leave written and voice wishes, the 1000-character and 3-minute limits, moderation and downloading the wish book as a PDF.

Live photo slideshow guide; showing guest photos and wishes on the venue screen, creating the slideshow link, choosing content and turning the link off.

Professional photo upload guide; bulk upload steps in the panel, file limits, credit cost, the face scan queue and when guests can see these photos.

Selfie photo search guide; the consent layers, the liveness check, certain and possible matches, the under-18 rule, deleting face data and retention.

Group event photos by person in the People tab; where the view is in the panel, what it shows, its limits and the reasons it can stay empty for an event.

AI photo culling is in beta; learn how it flags blurry, closed-eye and dark frames, what it costs in credits and why it is not yet open in the panel.

Event photo download and sharing guide; what the studio and guests can download, the gallery setting, the ZIP archive, 7-day share links and logo sharing.

Print orders guide; defining print products and prices, how a guest orders from the cart, order statuses, payment tracking and downloading print files.

Guest and studio messaging guide; turning it on per event, the Message studio tab for guests, the Messages tab in the panel, email notices and limits.

Email notifications and panel notifications guide; what the studio sees in the panel, account emails, emails sent to guests, frequency and language.

Guest accounts guide; passwordless sign-in with an email code, joining as a guest, the My events page, profile, orders and the data a guest can delete.

Photo retention and deletion guide; which data an event keeps, the retention periods, and how guests and the studio delete content and face data.

StudioAsist integration is in beta; the state of account linking, single sign-on, the shared credit balance, organization links and CloudAsist transfer.

Cover and slideshow theme designs from DesignAsist (beta); applying a saved design to an event, the design types, QR code downloads and steps not connected.

FAQ and troubleshooting for CollectAsist; a QR code that does not open, failed uploads, selfie search without results, sign-in codes, prints and credits.

CollectAsist roadmap; the modules that are planned and not available today. Guest side, delivery, sales, on-site, studio tools and integrations on one page.