Getting started with your account and application

CollectAsist is an AI-powered event photo platform for photography studios. The AI does two things: face recognition for selfie search, so guests find their own photos (live), and AI culling of professional frames (beta, not yet open in the panel). Getting started takes four steps: you create an account, verify your email address, submit the service application and accept the agreement, and open your first event once the application is approved. Creating an account is free and no credit card is asked for.

This article is for studio owners and the admins who set up the account. If you were invited to a studio's team you do not need to create an account; use the link in the invitation email. See Team, roles and permissions for details.

What you can do today

• Create a free account from the panel and verify your email address with a 6-digit code
• Choose the scopes you want, submit the service application, and read and accept the agreement on screen
• Add your logo, brand colour and contact details while the application is under review
• Open your first event with the welcome credits after approval
• Set a new password with a code sent to your email if you forget it

Creating an account

1. On the panel sign-in screen, click Create one for free.
2. Fill in Your full name and Account / studio name. The account name is shown on the guest page; you can change it later in the settings.
3. Choose a Country. The country is set at sign-up; to change it later you need to contact support.
4. Enter your Email and Password. The password must be at least 8 characters and include at least one letter and one number.
5. Tick the Terms of Use and Privacy Policy box and click Create account.

The person who creates the account becomes the Account owner. An email address can belong to only one CollectAsist account.

Verifying your email

After sign-up the Verify your email screen opens and a 6-digit code is sent to your address.

1. Type the code from the email into the Verification code field.
2. Click Verify and continue. When verification completes you are signed in and taken to the panel.

The code is valid for 15 minutes. If it does not arrive, the Send again link becomes active after 60 seconds; when you request a new code the old one stops working. If the same code is entered incorrectly five times it can no longer be used and you need to request a new one.

If the code is not in your inbox, check your spam folder.

If you left verification unfinished, try signing in with your email and password; a new code is sent and the verification screen opens again.

Service application and agreement

Once your account exists, the Overview page shows the service application form. Your application has to be approved before you can open events or buy credits. Only the account owner or an admin can apply.

1. Tick the scopes you want to use.
2. Optionally, use the Note field to say how many events you run a year and what types.
3. Read the CollectAsist Service Agreement and annexes text. The agreement version is shown next to the heading; the binding text is in Turkish.
4. Tick the box accepting the Service Agreement, the Data Processing Annex (Annex 1) and the Acceptable Use Policy (Annex 2).
5. Tick the box under Clauses you must accept separately. These clauses are highlighted in yellow in the agreement.
6. Click Apply.

You need to choose at least one scope. After approval you can request a scope that is not yet active from the Add scope card on the Settings page.

Review and approval

After you apply, the Overview page shows the Your application is under review card. It lists the application date, the agreement version and the scopes you applied for. Applications are reviewed in the order they arrive.

While you wait, the Go to brand settings button takes you to the settings, where you can add your logo, brand colour and contact details. See Account, brand and logo for details.

When your application is approved the Overview page updates: it shows your balance, your active scopes and the New event button. If it is not approved, the reason is shown on the same page; you can correct the details and apply again.

Until your application is approved, the Events, Print orders and Print products pages stay closed and credit packages cannot be bought.

Welcome credits

On approval, welcome credits are added to your account. Today the amount is 40 credits; the current amount is shown on the application screen. 40 credits are enough to open one event with a 50 GB archive. Welcome credits are given once per account and, like all credits, are valid for 12 months.

See Credits and buying for how credits are spent and which packages are on sale.

Your first event

1. Open Events from the side menu and click New event.
2. Enter the event name, the hosts and the date, choose the archive size and click Open event.
3. Print the QR code from the event page on a table card or invitation, and share the link with the guests.
4. Guests scan the QR code; the guest page opens in the browser and they leave photos, videos and wishes.
5. Once you upload your professional photos, guests find their own shots with a selfie.

Each step is covered in detail in Creating and managing events.

If you forget your password

1. On the sign-in screen, click Forgot password?.
2. Enter your email address and click Send code.
3. Enter the 6-digit code from the email and your new password, then click Change password.

The code is valid for 15 minutes. When your password is reset, your open sessions on all devices are signed out.

Related articles

• Account, brand and logo
• Credits and buying
• Creating and managing events
• Team, roles and permissions