Original Quality Guest Photo and Video Upload
Guest photos reach you without compression.
A guest picks photos and videos from their phone on the event page, and the files go into the archive exactly as they were shot.
What it is
A photo that has passed through a messaging app is smaller and not good enough to print. In CollectAsist the guest uploads the file straight from the event page and the original is stored as it is. A small preview is made on the phone so the gallery opens quickly; the original is not touched.
Uploading works in the browser. A guest can select several files at once and watch the progress of each one. Large files are sent in parts, and if the connection drops the upload tries again by itself.
How it works
Choose the archive size
When you create the event, pick a 50, 200 or 500 GB archive. The archive is kept for 90 days; you can enlarge it or extend the period later.
Set the upload window
By default uploads open one day before the event and close seven days after it. You can change this with “Uploads open” and “Uploads close”.
The guest selects files
On the “Upload” tab the guest taps “Choose photos and videos” and picks files from the phone's gallery. On a computer, files can be dragged and dropped.
Files upload and are checked
Each file moves through “Preparing”, “Uploading”, “Checking” and “Uploaded”. The server verifies the file type from its first bytes.
Content arrives in your panel
Uploads appear on the event's “Content” tab. If you chose “Publish after my approval”, nothing is published until you approve it.
What guests see
- Selects several photos and videos at once and follows the progress of each.
- Is told to keep the page open while uploading; a file that failed shows “Retry”.
- Sees their own content on “My uploads” and can delete any of it.
- Sees how much space they have used and how many days uploads stay open.
What the studio controls
- Sets the archive size, the upload window and the limit per guest.
- Turns photo and video upload on or off separately for each event.
- Chooses between “Publish instantly” and “Publish after my approval”.
- Hides, approves and deletes content, and takes the whole archive in one file with “Download all (ZIP)”.
- Reviews reported content and removes it or dismisses the report.
Limits and details
- Up to 50 MB per photo and up to 2 GB per video.
- Accepted types: JPEG, PNG, WebP, HEIC and HEIF photos; MP4, MOV, WebM and 3GP videos.
- A guest can queue up to 30 files at a time and picks more when those finish.
- The default limit per guest is 5 GB; the studio can change it or make it unlimited.
- The archive is 50, 200 or 500 GB and costs 40, 70 or 120 credits for 90 days.
Which events use it
It is used at weddings, graduations and birthdays, where everybody takes photos and nobody collects them. For studios that need the original file for albums and prints, this is the feature that makes the biggest difference.
Planned additionsPlanned
- An offline upload queue that resumes when the connection returns
Frequently asked questions
Are uploaded photos compressed?
No. The original file is stored as it is. A small preview is kept alongside it for fast viewing in the gallery; the original is not touched.
Can guests upload videos too?
Yes. MP4, MOV, WebM and 3GP videos up to 2 GB are accepted. You can turn video upload off in the event settings.
Are iPhone HEIC photos accepted?
Yes, HEIC and HEIF are accepted and the original is stored. In browsers that cannot make a preview, the gallery shows a placeholder and the file still uploads.
What happens if the venue's internet drops?
The upload tries again by itself, waiting a little longer each time. If it still cannot finish, a “Retry” button appears next to the file.
What happens when the archive is full?
The guest sees a message saying the event's archive space is full. You can move the archive to a larger size by paying the difference in credits.
Can a guest delete a photo they uploaded?
Yes. A guest deletes their own uploads from the “My uploads” tab.
Related features
Written and voice wishes
Guests write a note or record their voice. The wishes are gathered into a wish book you can hand over as a PDF.
See the featureLive slideshow
Put the evening on the big screen. Photos you approve for the slideshow appear live, in a theme that matches the event.
See the featureQR guest page
Guests scan the code and the event opens in their browser within seconds. No download is required and no account is needed.
See the feature
Put the QR on the table this weekend.
Open your account, set up your first event with the welcome credits, and see how your guests use it.
40 welcome credits when your account is approved. No subscription.